Studying the Global Web


Across the world, technology is used by many kinds of people, in very different circumstances, and for a variety of purposes.

photos by Laura de Reynal

This disparity impacts the way the Web is perceived, used, protected, and taught, and is a reflection of humanity's acceptance of new methods and ideas into culture. Mozilla has studied, documented, and learned from the stories of over 600 real people in 22 communities in 7 countries and their relationship with technology in an effort to understand the role of the Web in their economies, their communities, their work — their lives.

September 2015

Chicago


Findings from a two-week ethnographic research project in Chicago, Illinois, stemming from a desire to co-design our products and programs with our users, and to grant our work an international scope.

Read Chicago Report

March 2015

Rio


Until the advent of smartphones, LAN Houses were one of the primary points of web access for people in Brazil. Now, as LAN Houses are forced to diversity their services to attract clientele, can they serve as sustainable digital making and learning spaces?

Read Rio Report

March 2015

Synthesis


Summarizing an investigation of the Web as a platform for generating locally-relevant content, this report includes lessons from India, Kenya, and Bangladesh and recommendations for manifesting impact in these regions through technology (e.g. building Webmaker).

Read Synthesis

January 2015

India


A continuation of The Mobile Opportunity Initiative research program in India. Is there a direct relationship between digital skills and local content creation? In emerging digital economies like India, the potential to empower new smartphone users is textured by motivations and constraints for local content creation and distribution.

Read India Report

November 2014

Kenya


A continuation of The Mobile Opportunity Initiative research program in Kenya. Contributing further to the development of Webmaker, the unique aspects and perspectives of Kenya’s society paint a vivid picture of the role of mobile technology and local content this emerging digital economy.

Read Kenya Report

October 2014

Bangladesh


The Mobile Opportunity Initiative’s multi-disciplinary research program studies technology and design to increase participation in mobile digital life in emerging digital economies such as Bangladesh. Steeped in the rich culture of Bangladesh, and driving the development of Webmaker, this report begins to detail motivations and constraints related to local content creation and how the creation and sharing of applications and content can enrich people’s lives.

Read Bangladesh Report