Retrospective (Treatment group)
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The treatment group answered questions about how they liked the workshops, and what they learned from them.
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TR1. Which of these were you able to take part in?
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Favourite workshops
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TR3. Please rate which was your favourite: [Sterro, Jisort, or Workshops]
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Why? - Respondents who answered 'Workshops'
TR3. Please rate which was your favourite: [Sterro, Jisort, or Workshops]: Workshops
- Because in jisort, one has to read on their own, I workshops there were group discussions where one could learn a lot from.1
- Because of the various activities1
- Because through group discussion I was able to learn and share new digital skills with community members and other participants1
- Community members were friendly and ready to assist me learn new digital skills1
- During workshops, they were having practical guidance on how to carry out certain tasks. While for jisort, the app simply explained but one had no one to turn to, in case they did not understand something.1
- Get taught with someone I see and can talk too1
- He attended only workshops he was not in jisort as well as sterro1
- He could meet with people he could see and interact with freely. He also liked the group discussions where it was easy to share ideas.1
- He got most of the information from workshop compared to sterro and jisort1
- He had a lot of people around to interact with and learn a lot from1
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Why? - Respondents who answered 'Sterro'
TR3. Please rate which was your favourite: [Sterro, Jisort, or Workshops]: Sterro
- At least he keeps you busy and asking questions which helps you solve problems you encounter on your smartphone.1
- Because she liked the topics sterro was discussing with her1
- E used to explain in details the procedures to carry out certain activities on a smartphone through photos illustrations.1
- For the short time I could get to cahrt with I used to get help1
- He had answers and he could ask anytime he wanted1
- He had brainstorming questions and he also answered evsrything1
- He used to advice her on smartphone usage.1
- He used to explain everything I dint know and it was in good details for easy understanding1
- He was available most of the time, not like workshops which came once a time.1
- He was ever available and can joke1
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Why? - Respondents who answered 'Jisort'
TR3. Please rate which was your favourite: [Sterro, Jisort, or Workshops]: Jisort
- Having solutions to our immediate problems with smartphone1
- I could refer back to something incase I needed help1
- It had games similar to some apps on the phone .1
- It had more things to learn and less expensive to maintain like sterro interms of data bundles1
- It was giving a step by step directive on what to do in case he doesn't understand something on his phone.1
- It was not an occassional thing, she could use/refer to it anytime she experienced a difficulcy.1
- Some apps meaning ,symbols and steps on diffrent issues were available1
- The icon game was interesting and easily remembered, how to know about the running apps in the background1
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Selection of favorite activities and topics
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Selection of favorite activities and topics, first choice
- Password and security3
- Channel of communication through smartphone2
- Downloading apps2
- How to browse2
- How to create passwords2
- How to create strong passwords2
- How to use a smartphone2
- Space management2
- About antennas and data channel as in movement of information from one point to the other1
- About chura as in converting airtime to money when mistaken1
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Selection of favorite activities and topics, second choice
- Password and security3
- Security and password3
- Internet services2
- Security and Passwords2
- 1st workshopAbout passwords and creating best ones in an account eg the facebook account password.We did some practicals and managed to creat3 better ones than those we previously had1
- About opera ,changing settings on browsers1
- About twitter account, he was created an account but stopped using it when he gave his phone away.1
- Channel of communication1
- Channel of communication through smartphone using different networks1
- Communication with phones1
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Selection of favorite activities and topics, third choice
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Which taught you the most?
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TR4. Please rate which taught you the most? [Sterro, Jisort, or Workshops]
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TR4.1. Why did it teach you the most? - Filtered by 'Workshop'
TR4. Please rate which taught you the most? [Sterro, Jisort, or Workshops]: Workshops
- Through workshop am able to use my smartphone to its full potential2
- Am able to secure my accounts well, manage space on my phone and use all applications effectively.1
- Am able to secure my accounts,use all apps and internet services effectively on my smartphone.1
- Am able to use my smartphone and internet services effectively1
- Am able to use my smartphone effectively1
- Am now able to use my smartphone and internet services well1
- Because am able to secure my accounts from being hacked,use my phone to its full potential and exchange new digital skills with friends.1
- Because she was able to attend them and had he queries sorted out1
- Because there are things that are not on jisort but he learnt about them during the workshops.1
- First intervention, workshop. It was an eye opener for him on smartphone usage1
- He attended only the first workshop1
- He could ask as many questions and be clarified on points he didn't understand1
- He did not learn much but it was the only one that he learnt something from.1
- He learnt a lot eg creating passwords, data usage etc1
- He learnt a lot from workshop1
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TR4.1. Why did it teach you the most? - Filtered by 'Sterro'
TR4. Please rate which taught you the most? [Sterro, Jisort, or Workshops]: Sterro
- Daily interaction with Sterro1
- Gave instructions and time of practice eg use of Google map1
- He answered all questions1
- He could explain to him fully untill he understand what he asked1
- He could give more details1
- He gave out different ideas i.e who hackers are and what they tend to do?1
- He had a different topic almost daily, and he will get back to us at any time we needed help1
- He taught her things that she did not learn learn during the workshps1
- He taught things she didn't know completely1
- He used to chat with me most1
- He used to initiate some of these things, other than him having to ask for help on certain issues.1
- He was ever available and fast to respond1
- He was free with him, unlike during the workshops where she would feel intimidated by the numbers.1
- I could get different views from him and know many things too1
- I just got alot from him since his availability was almost all times1
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TR4.1. Why did it teach you the most? - Filtered by 'Jisort'
TR4. Please rate which taught you the most? [Sterro, Jisort, or Workshops]: Jisort
- Difficult terms were introduced and I got new terms on explanations like the definations and more about them1
- I could access it anytime I wanted, the workshops had limited time1
- It had more things to learn1
- It was always on his phone and could always refer back to it in case he is stuck. If he buys a new phone and gets the application back on his phone, he can still get assistance.1
- It's something he can always revise, otherwise he has forgotten most things he learnt about with Sterro or the workshops.1
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Which made you feel most comfortable?
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TR5. Please rate which made you feel most comfortable? [Sterro, Jisort, or Workshops]
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TR5.1. Why? - Filtered by 'Workshop'
TR5. Please rate which made you feel most comfortable? [Sterro, Jisort, or Workshops]: Workshops
- It was interactive3
- All participants were treated equally and given chance to learn more about smartphone and technology.1
- All was nice as people raised funny issues,eg games1
- Because everything was done together as a group and this was a good idea of learning easily1
- Because he could discuss/share ideas and therefore came up with the best ideas on what is discussed on.1
- Because of different views from others, encouraged him and dealt with nervousness1
- Because of face to face interaction1
- Because there was direct interactions with the facilitators1
- Because workshop was face to face unlike sterro which had trust issues.1
- Different people air their views so it is fun,everyone idea is important.1
- Especially the last one now that he knew almost everyone there and could comfortably interact and share ideas.1
- He attended only the workshops1
- He could interact with different people and share ideas.1
- He didn't have jisort and sterro1
- He got accustomed to the research team1
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TR5.1. Why? - Filtered by 'Sterro'
TR5. Please rate which made you feel most comfortable? [Sterro, Jisort, or Workshops]: Sterro
- Because "he" was ready to help in the best way possible and because she didn't know who he was, she was free to ask him any question. They were also having a one on one encounter so it was easy to open up than in a case where there is a many people dialogue.1
- Because she never saw him, she could ask anything.1
- Because we had one on one interaction1
- Chatted most with himI sometimes could be at work and still managed reply him when I get his messages ,so it was a flexible activity and I could adjust to any time where and when I could1
- Conversation was between me and sterro only1
- He taught us a lot through the phone1
- He was always there to ask any questions unlike in workshop and jisort where he could not ask any questions1
- He was available anytime every time1
- He was concerned with problems we encounter on our phones and give has solutions1
- He was far,we just chatted but no face to face effect1
- He was free to air out his problems1
- He was free to ask any question and he was ready to help.1
- He was free with him, and could also ask any question and he was ready to help.1
- He was just nice because he could answer me everything I wanted and also he always made me active1
- I used to understand faster1
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TR5.1. Why? - Filtered by 'Jisort'
TR5. Please rate which made you feel most comfortable? [Sterro, Jisort, or Workshops]: Jisort
- Because, he could go through it anytime he wants1
- Didn't have pressure, I could use it anytime I wanted1
- He could always refer back to it anytime and didn't have to bother about how people would judge his understanding or lack of knowledge.1
- I could just use it myself and get answers there and then when needed1
- I had it on my phone, and it was reliable. It had an interesting game with easy questions1
- I was able to follow instructions from jisort app and get solution to problems am encountering on my smartphone1
- It was a one hand aid and a refference1
- It was not involving, she could go through it during her free time. But for Sterro, she was constantly given assignment to work out, some of which she could not complete.1
- It was something I could see but sterro dint even want to put his face,so with jisort I used to followup steps slowly on my own and learnt what was there.1
- One was learning on their own1
- She could personally read and understand it alone1
- She is a shy woman that she could not freely interact with others and ask questions, but with jisort, she didn't have to ask anyone.1
- The apps were interesting and engaging.1
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Which was your least favourite?
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TR6. Please rate which was your least favourite? [Sterro, Jisort, or Workshops]
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TR6.1. Why? - Filtered by 'Workshop'
TR6. Please rate which was your least favourite? [Sterro, Jisort, or Workshops]: Workshops
- He attended one workshop only1
- He did not attend the first two workshops so he always felt left out in the discussions that followed like in the final workshop which was more of application of what had been previously learnt.1
- He never used the other two so can't compared1
- Like workshop,many people sometimes made me uncomfy to open up because I had not attended the first 2 workshops previously and so I felt not in place .I also had multitask acts of checking my child and listening too1
- Many things were to be taught at the same time with different people with different approaches which all this was under limited time and it was hard to take it all and what you take may not be hard to recall well after sometime .The first 2 were like a marathon and I grasped less1
- None1
- None. I liked both the Workshops and Jisort1
- Not really, I liked all of them, just that Jisort was better.1
- She didn't gain much1
- They had Very scarse and planned activities1
- They were many and so had alot of things covered in each specific workshop1
- Time was less and I managed attend only the last one so bot very less compared to if I went for all.1
- Time was limited, starting late, finishing late, wasted alot of time and participants were fewer hence got discouraged1
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TR6.1. Why? - Filtered by 'Sterro'
TR6. Please rate which was your least favourite? [Sterro, Jisort, or Workshops]: Sterro
- Because he needed time and bundles to chat on whatsapp. Sometimes, when he got the time to chat, Sterro had gone for lunch.1
- Because she didn't have enough bundles to chat with him1
- Had Lots of unnecessary question that os smany were not smartphone related and I dint like1
- He chat with him only once and his phone stopped working1
- He didn't get enough time to chat with him, his smartphone was not functioning well at that time1
- He liked all of them, none was not useful but he only attended sterro's chat once due to commitment1
- He needed to have airtime to chat, and he did not learn anything new through him.1
- He was good at teaching in steps and I could understand more1
- His questions were too many and the fact that he had a question everytime made me feel it was too much1
- I had a feature phone which does not support social media platforms eg whatsapp hence limiting my chances of chatting with sterro1
- It was expensive interms of data bundles unlike jisort and workshops1
- None was the least favourite1
- She could not understand the information given by Sterro or even practice them, it was difficult1
- She did not have a chance to chat with him because she has not been using whatsapp.1
- She didn't know it's goodness because she bothered less about it.1
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TR6.1. Why? - Filtered by 'Jisort'
TR6. Please rate which was your least favourite? [Sterro, Jisort, or Workshops]: Jisort
- "Kwa sababu haina mambo mengi, chenye iko kwa hiyo app ndio hiyo huwezi pata any more information."It was limited to what was initially provided on the app, it was not diverse enough to solve her other questions that were not included in the app and she could not get assistance on such unless she involves a friend.1
- At times he was online but i was busy hence limiting my chances of chatting with him and you need to have data bundles inoder to communicate1
- Cause it failed in my phone and I have no better udeaof how it was.I only got the chance to test it when the researcher showed me and never encountered because my phone did not respond to it1
- Dint access it. Liked both Workshops and Sterro1
- Dint have a good phone,so I was just shown through and used to see tnrough from ddd researchers but could not use it more1
- For the puzzle games it was repeatitive and so the questions became monotonous to me and somehow I was bored1
- He doesn't understand most of the issues explained and it has not benefitted him much1
- He doesn't understand most of the things outlined on jisort. He needs someone to illustrate how to do them1
- I did not take much time on it, there was no one who could explain it to me, if I don't understand anything there is no one to explain it to me.1
- I didn't find immediate solutions to problems i encounter on my smartphone on a daily basis1
- I didn't get direct assistance on issues affecting my smartphone on a daily basis using jisort app on my smartphone.1
- I didn't learn much from jisort app on my smartphone1
- I didn't learn much through jisort tutorial on my smartphone1
- I installed but it later did not work well and so did not have enough knowledge of some of its contents.1
- I just read and played games but had nothing much than that1
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